Body shop: 350 North Hayden Road, Scottsdale, AZ. 85257 North Concierge drop off location: 7171 East Chauncey Lane, Phoenix, AZ. 85054 South Concierge drop off location: 7430 West Orchid Lane, Chandler, AZ. 85226
There are many steps involved with the repair process. Listed below are the necessary steps for an auto body repair.
PARTS: Parts are usually ordered before the vehicle goes into production.
DISASSEMBLY: The estimate is given to the technician that has been assigned to repair your vehicle. Damaged parts are removed, and a list is prepared for the Estimator that details all hidden damage found at this time.
REVISED ESTIMATE (Supplement): The Estimator makes changes to the estimate based on the additional damage that is found and contacts the insurance company for a supplement. The vehicle owner is called with an update usually after the supplement has been approved.
ADDITIONAL PARTS: Many times, additional parts will need to be ordered after the estimate is revised.
STRUCTURAL REPAIRS: If any damage is found to the inner structure, it is repaired utilizing the correct equipment and by a trained, qualified Technician.
COSMETIC REPAIRS: After removing the vehicle from the frame rack, sheet metal repair and replacement operations are performed.
REFINISH PREPARATION: All panels that will need to be refinished are prepared properly by Technicians trained by the paint manufactures on proper procedures.
REFINISHING: The outside finish is applied and cured in one of our downdraft/heated paint spray booths.
POLISHING: The exterior of the vehicle is polished as needed to match the original factory finish and texture.
REASSEMBLY: The vehicle goes back to the body shop to have trim items reinstalled.
MECHANICAL REPAIRS: Any needed mechanical operations are performed by a specialist, such as air bag replacement or four wheel alignment are performed at this time.
DETAILING: The vehicle is cleaned thoroughly inside and out.
QUALITY CONTROL: Each area that was repaired is checked closely to ensure all work was properly completed. Many areas are checked for proper operation and the vehicle is test driven if needed. If anything is found not operating correctly, the vehicle is put back into production to correct the problem.